Support
Need help with Invenva? Start with the guidance below or email support@invenva.com. We usually reply within a few business days.
support@invenva.comGetting started
Create or join a workspace, add your first item or import an Excel or CSV file. Invenva syncs changes across your devices and keeps supported work available offline until the connection returns.
Plans and billing
Invenva has three paid plans: Pro, Business and Enterprise. You can try the app before you choose one, and a plan works in the iPhone, Android and web apps with the same account. On iPhone you subscribe in the app and Apple bills your Apple Account; cancel in your Apple Account's subscription settings, and to restore a purchase, tap Restore at the bottom of the plans screen. On the web you subscribe at invenva.com/app and Paddle bills you, with any tax added at checkout; cancel under Manage subscription in the web app's Settings or from the link in Paddle's receipt email. The Android app sells no plans. After you cancel, you keep your plan until the paid period ends.
Teams and notifications
Share an invite code or link from Team. New members start as view-only users; an owner or admin can grant editor or admin access and can generate a new code. Low-stock and expiry notifications can be changed in your device notification settings.
Account and data
Delete your account from Settings → Delete Account. Workspace owners can delete a workspace from its settings. If something is still unclear, email support@invenva.com with the device, browser and steps that led to the problem.