Refund Policy
Last updated: September 4, 2026
This document is provided in English.
We want you to buy Invenva Pro with confidence. This page explains how cancellations and refunds work.
Purchases in the iOS app
Subscriptions bought inside the iOS app are billed by Apple. Refunds for those purchases are decided and issued by Apple, not by us. You can request one at reportaproblem.apple.com.
Purchases on our website
Subscriptions bought on invenva.com are processed by Paddle, our merchant of record, and the charge on your statement will appear as Paddle. If something is wrong with your purchase, contact us at support@invenva.com within 14 days of the purchase and we will make it right; if Invenva Pro does not work as described and we cannot fix it, we will refund it. Refunds beyond that are at our discretion, and nothing in this policy limits statutory rights that applicable consumer law grants you.
Cancelling
You can cancel your subscription at any time: App Store purchases in your device’s subscription settings, website purchases from your account or from the receipt Paddle emailed you. After cancelling you keep Pro access until the end of the period you already paid for. We do not issue partial refunds for unused time unless the law requires it.
Try before you buy
The free tier and the trial exist so you can test Invenva with your own stock before paying. Please use them to make sure Invenva fits your business.